On Friday 11 January I applied for porting of my number to 8ta On Tuesday 15 January MTN released the number On Wednesday I phoned 8ta customers services who said that the porting will be completed by 22H00. On Thursday I had to phone again as nothing has happened. On Friday I had to phone again as ...
I have signed up for an 8ta 10 gig package (actually signed for 2) and for the first 2 - 3 months I was running at speeds of 7-8mbs dl and 2-3mbs/s ul in my apartment. I have since gradually had speeds drop to the point where there is either no connectivity or speeds as low as 03mbs/ul and a ping ...
I took out a cellphone contract on 21st Dec 2012 and on 27th December a call centre agent by the name of Nonhlanhla called to explain the benefits of the contract and advised that debit order for 25th Jan will be R 673.00. To my surprise, R 822.00 went through my account on 25th Jan. On Saturday ...
On 16/01/2013 I logged query as to why I cannot access my internet, Abdul assisted and initially was very helpful but matter was not resolved on that call. Abdul then informed me that he will phone back the next day with a resolution. Two days past yet no feedback was given then that Saturday ...
I complaint about my tarrifplan been changed without my concent, after struggeling for a month a nice lady called and sorted my problem in 20 minutes. however it now seems that she didnt sort out my whole problem as im still on per second billing and i should be on per minute billing please help ...
I went to 8ta and queried the 10 gig per month, i asked about the down load speed, gave my address and the sales rep at east gate branch informed me that during peak i will get a minimum of 8 meg per second on the download and 4 megs per second on the upload and off peak up to 21 megs per second on ...