I had a problem with my account, and was struggling to have it sorted out due to various explanations of what went wrong and how it could be handled. Aiden Davids was friendly and sufficient in assisting me ...
I called 8ta call centre and agent Aiden Davids helped me with a query I had with my billing account and explained and rectify me with my query swiftly ...
I signed up to 8ta just over two years ago with no problems with the service provided. At the end of my contract, 8ta contacted me to renew the contract which I did but on a lower package. The sales consultant informed me that the contract would now be R80 a month. What was not mentioned was the ...
I receive 10 Gig data for R199 pm. I took out the contract on 31 July 2011. Every month I paid R199 per debit order. All of a sudden on 31 December 2012 a debit order of R1 499.00 was debited for 8ta internet. I went to the bank on 02 January 2013 and asked them to help and they suggested that I ...
8ta converted my normal sim to a data sim and now they cant reverse it without me going and getting a new sim from a branch. Had 8ta for 3 weeks all working fine until one day I couldn't pickup signal outside a 8ta area . which is limited. After a few calls, going through phone settings and useless ...
I still have not received any response from my first report but the words that they are looking into to it, how long does looking into it take 2 months??? ...