I have made numerous complaints and requests to have my problems escalated... this has taken approximately a month!!! every time i make a request for escalation or for info, i am told they have answered me!!! total!! eventually, this morning, after numerous requests to get a supervisor to email me, ...
I gave my phone in at my 8ta dealership for repairs, i have been the owner for 2 months and have been having numerous problems with them. I have been waiting for 3 weeks now for my phone and no one can tell me where the phone is and how long it will take for my phone to delivered to me to the shop. ...
Contract still continuing after cancelation I cancelled a 8 Ta Internet 2 package on the 2013-02-16 14:00 with their help desk 081180 Case number 4117756, On the 2013-04-03 after I received my new account the contract is still continuing, I phoned the help desk 081180, they told me it takes 20 ...
So, my account was cancelled and I was refunded but charged agin end Feb. Zinhle said it was a mistake but I have still NOT received that refund (2013-02-28 / TELKOMMOBI50063439901002759943 / -308.70). The sim card was cancelled with 8ta and ported back to Vodacom BUT, now i have been debited AGAIN ...
This is the 3rd time I am using Hello Peter to complain about 8ta pathetic service, I have complained various times to 8ta via their call centre, email and eventually to Hello Peter, as per my last complaint which was more than 14 days ago, I have received no help or resolution from 8ta towards the ...
Rapporteer swak internet ontvangs op die 31 Januarie 2013 - Ref: 4016284. Twee besoeke van tegniese afdeling gehad om probleem vas te stel, volgens die tegnikus is hier feitlik geen sein, hoe is dit moontlik?! Met elke navraag van ons kant is, word ons meegedeel dat die probleem na gesag verwys ...