I called 8.ta cutomer services, with regards to settling and paying up our business contracts, I was put through to Phumzile Mpofu, in 8.ta billing and accounts division, I receieved the most efficient, precisew and concise information that I required. the agent knew exactly what I was talking ...
I ported my number to a 8ta contract and took an IPHONE 5. I am not able to send sms's and have called various times to no avail yet they have charged me for sending sms's on the latest bill. Also, they have charged me for a full month of usage of the handset yet I only took the contract on 23 ...
After all the hassle my Blackberry bold 9790 gave me the minute I took out my contract with 8ta, there was a problem from day one with the phone (mainly software and screen flashes), after complaining and nothing was done (I had laid a previous complaint on here-yet nobody contacted me) I finally ...
I have reported in incident where 8ta is requesting money for NOT repairing my phone and I refused to pay that money as I was not told about it. Now they have kept the phone but every month money is debited from my account. Worst of all a debit order went off twice this month. Is this fair to a ...
On the 22 april 2013 I posted a report on hellow peter, telkom billing department phoned me and promised to sort out the problem I had. They promised to refund the money debited from my account within 10days and they will also make sure that the 8ta contract was cancelled after I sent them proof ...
I received an 8ta bill that is not mine. I brought this up with their billing department and am yet to hear anything. I fear they may blacklist me for non-payment, as I refuse to pay for an account that is not mine. I am on the 8ta 10GB 10Gb plan, but have been charged R799 rather than the R399 I ...