I have been to the 8ta store to replace my handset in the 7day out of box default as the phone battery life is not upto standards.i was refused point blank by the manager of the store which he insists its the 8ta network without a technician on site. im really frastrated as im now losing out on my ...
On the 24/03/13 I took out a contract for B683 modem & data package with Portia at 8ta Eastgate. They did not have stock of the modem. On about the 15/04 I received a "new customer update" call from Antoinette from Head Office to explain the details of the contract to me and to ...
8ta quality of service has steadily deteriorated over the past year to the point where I regularly get speeds that vary between 0kbps and short bursts of 300kbps, averaging out to what feels like dial-up speeds. Sometimes the connection just on 0kbps despite having a signal strength of over 65 or ...
I have six contracts with 8ta. Yesterday afternoon around 12h30 i received an sms that the service would be interrupted - usually happens when an account is in arrears or some billing issue. I phoned the call centre a couple of times and every time they tell me that my account is up-to-date and ...
My account was suspended after my debit order has gone threw on 1 May. I have logged a call with the call centre, and send a statement. After following up because of no feed back I found out no call was logged. I have since phoned 3 times to try and get the matter resolved but have had no luck. No ...
I am not to sure to whom I must direct this message but can you please direct it to the correct department. I would just like to thank 8ta for their great service regarding my incident - 3809939 / reference number - 5302300. My incident was about lost data and I have now seen that you have ...