I applied for an unlimited sim with a credit spend of R200 per month. from the 22 April till today 8ta is failing to allocate the crdeit spend for me to access data on my contract. For that long i could not access my social networks and SMS. Im calling everyday and no one can help. I call the ...
I have logged 3 complaints relating to the same matter: I bought an 8 ta prepaid package (60 60gig for R1800) in early feb. I had confirmed that my area had coverage. I bought the sim and tried it. Didnt work at all. The speed is around 20kbps and pages take 2-3minutes to load. I have an MTN and a ...
I've went to Rose bank branch to cancel my contract on the 11 December 2012 at 11:00 a guy his name was Khulekani helped me and he fax the request to Head office. I was surprise that they debited my account on January for R298 and I went and reverse the amount at the bank and I called the customer ...
As usual my account was paid by debit order, but for some or other reason my line was cut for 2 days, could not get reach of the accounts department so i was given a reference number and was told it will be solved within 2-24 hours after about 30 hours i called and they just told me i have to wait ...
To whom it may concern i would like to thank 8ta for having people like Nomazulu Mpofu on their front line to service customers. when i called in, she was very friendly, attentive and very keen on resolving my query. she even promised to go the extra mile, by making a follow up on my billing query. ...
Our 3G service was suspended due to lack of funds. Full amount then got debited from our bank account on the 26/04/2013, yet service was not restored. After contacting the call center, which by the way is terrible in terms of their automated system, we were informed that service would be restored ...