Case no: 5995443 I used the *180# to check tariffs available on the 8TA network. I saw promotional data tariff & selected it. I saw a msg saying u must have 8TA network. Nowhere did it say I will not be able to roam to MTN anymore. The 8TA signal is weak where I stay so need to roam to MTN. I ...
That's the one word i can use to explain 8ta. I missed ONE payment on my 10GB bundle which is R200 6 months ago and i am still paying for it. After settling the account, i thought it was done, sorted but about 6 months later i had been dealing with them non stop to try and get their sorted out. The ...
Last year October I reported a technical problem which 8ta could not fix. I then requested that my contract be terminated without a termination fee because they could not deliver the service that I paid for. Numerous calls to the call centre and email communication with reference numbers, nothing ...
I have tried contacting 8ta about my issue. Everytime I switch on my phone I don't have coverage. I have to wait for a very long time before I get it or switch my data services on and off multiple times. When I contact 8ta they always ask for my details but never do anything about it. ...
For starters before I took out my 8ta contract we check the connection if it's strong enough in Arcon Park, and it was, so I took the 8ta internet. Well for months my internet was very slow, we called the 8ta department, they send someone out, they said signal is bad but they will get back to me. I ...
Dear 8ta, I have had absolutely NO HELP from you, regarding the connection in the area i am in. Reference/Case Numbers: (5293995) 10th May, (5986775) 21st May, Hellopeter complaint 14th May. NO ONE has done anything. According to Customer Service it takes 72 hours, we are 9 days later which makes ...