I had attempted to recharge my 8ta number online via EFT through eight time, only to find that recharge is not supported on the contract I have (quite disappointing though as i would like to add to my data plan). So i logged a support ticket online and received a response within under 5 mins! I'm ...
After paying 8TA for over 3 months without my line being connected, meaning they are collecting my money for nothing, they decided to cancel my contract without giving me any further information. I sent a number of emails requesting my refund, they keeping quiet as if they no longer exist. I do not ...
This is regarding a data contract taken out at my local 8ta agent in Gateway (Umhlanga), it has been 1 year now that a signal (or lack thereof) related query was lodged with the call centre in charge, and reported to the branch in Gateway (Case Number 599 2288 among others) and after having 2 ...
I wanted to do a sim swap at the Telkom Direct shop in Knysna. A very helpful and friendly lady tried to assist me. The 8ta system refused to allow the sim swap because their system indicated that my services were suspended. I provided proof that my contract was paid up to date and also ...
I have an expired cellphone contract with 8.ta which expired in February 2013. I called in March to have it terminated but up to now it is still on. I phoned the call centre three weeks back and they gave me the lamest explanation when i told them I will reverse my money from my bank should it not ...
On March I decided to add another contact with 8ta whereby I apply for router and was approved. When I went to store to collect the router I found that the lady who made an application for me she busy, than I spoke to her co-worker (another lady) and explain what was I coming to do. That lady she ...