I wish to log this complaint which is not my First, every month I have problems with my accounts with telkom, last month after lots of casses logged telkom mobile contacted me to sort my billing out, accoring to Head Office they ppast credits for me to the account and assured me its all been sorted ...
I have moved over to Telkom Mobile on a Pay-as-you-Go about a month ago and all my services were working perfectly. On Friday, 14 June, upon trying to make a call, I received a message "Not registered on network". I'm not able to make or receive calls. Called the call centre numerously, ...
I have been trying to resolve a query on a mobile phone contract that was sold to me under "false pretenses" I have been trying to get some sort of solution with no help whatsoever from any department within Telkom Mobile. This has been going on from the 27th of May with no solution at ...
Your technical team has CLOSED an incident without resolving it!!! The number (0823613883) has not yet been ported. It has now taken more than a week to port. If the porting cannot be successfully completed TODAY, the 20/06/2013, I will CANCEL this contract because Telkom Mobile has failed to ...
I called the contact centre to find out why I could no longer purchase once off data bundles via the website. The agent (Silindile) informed me that the reason was because my account limit was set to R10. I was particularly interested in the 60Gb 60Gb bundle for R1800 but was informed that I could ...
I signed a data contract in March 2013. The contract stated that I pay an amount of R248 per month and that I can go over my budget by R10 only. At the end of April I received an account for R1516. I phoned to enquire on the 7th of May and a very helpful lady confirmed that there is a problem on my ...