I applied for a data package with Telkom Mobile over a week ago. I received the documentation from Samuel Moonsamy, completed the docs and faxed all the relevant documentation to 8ta. I was then told that the was a problem with the surety documentation and that it needed another signature, I ...
I made an initial call on the 23 of May to cancel my contracts with 8ta and got the reference number 5996729. I was told someone would call me back to confirm everything. I did not receive any call back so I made a follow up call on the 6'th of June. I spoke to Claudia and she said my application ...
I took out a contract for a data sim card, they told me "go have a cup of coffee, it takes 30 minutes, we will phone you" well not phone call arived! Went back to the store "computer off line, we will phone you" made numerous calls, both to the store and the sales admin office, ...
To whom it may concern: I went into the Menlyn Mall branch today to discuss a higher package migration on my data account. I had previously called your Call Centre to distinguish what I would need to take into the store for the migration to take place. They advised me I would need to take my ID, 3 ...
I contacted Telkom escalations about cancellation of my Telkom-mix cellphone contract more than six weeks ago. They keep sending me emails, asking repeatedly for the same information which I have mailed repeatedly and keep forwarding it to other Telkom departments. Last identifiable person was ...
Telkom mobile billing department need to get their act together before they completely lose me as their customer, from march they have been billing me wrong. first it was R3924.76 instead of R1200. since then it has been a mess, its either they do not debit or they debit more. now they have ...