In March i sent the request for termination of contract to 8ta and move to pre- paid to my suprise i got their invoice for May/June 2013 on the 6th of June 2013 i stoke to Mpho a call center agent she told me the call was never loged then i had asked to talk to the manager holded the line for 30min ...
It has become impossible to use 8ta 3G at certain times of the day. We've been with them for ages but using the 2gb 1 3G bundle these days is almost useless at certain times. It doesn't help to switch between 8ta sim cards (we have a few) or modems. Switching networks helps. The problem appears to ...
8ta has debited me R200 extra on my May account, and when I first queried this they said I will be paid back. however when I called today they had every excuse under the sun, from being billed wrong to having a credit balance to then paying February amounts. when I requested a manager to call me I ...
I have contacted 8ta's call centre on 18 May 2013 in order to give timely notice to my Internet 5 Promo that expires 16 July 2013. I was told to eMail my request to [Email Removed] which I did on 20 May 2013. On 21 May I received an eMail from 'Felicia Mukeri' in which my matter was forwarded to ...
Despite numerous calls to customer care - 8TA and several visits from the 8TA technicians, I have had ongoing problems with connection to the internet. Each visit has brought to light, the fact that THERE IS SIMPLY NO SIGNAL!!! The follow up time is "never ending" and although it has been ...
8ta. I run my business from my phone, I deliver gas and I am on the road the whole day. As a result I ask my customer to send me an sms rather than call me while I am driving. I keep getting an sms from 8ta that reads;" you can imagine how frustrating this is when I run my business with sms. ...