I requested a settlement amount in May 2013 until today haven't received feedback so I decided to cancel a debit order so that they don't debit my account and now they are threatening to list me on ITC and all I need is settlement and no one is calling to update me further what a service provider ...
All i can say is that 8ta has useless staff. i am being robbed wholesale with my data contract. On the website where it says "chat to agent", i did just that and asked for assistance but gone none. I only received a spreadsheet that says i used data. i dont deny that i did, but not that ...
I am on the Internet promo 10 contract. I called the Customer care center on the 14th June 2013 to make sure that my contract that is ending on the 6 July is actually terminated on that date (was told to call 20 days before end of contract to make sure contract is cancelled). Only to be told that i ...
For the how many'th time they took a wrong amount, refunded me, take it again, still trying to get my money back that they took LAST WEEK and now they disconnected my service?? I've never dealt with such incompetent people before in my life!!! Even the agent asked how you managed to put the ...
I was promised that my area is covered for 8ta/3g on my telkom mobile deal. This was not the case with an average speed of 2KB/s. I have tried to cancel my contract for well over a month now. I do understand that a cancellation of contract leads to a penalty, however, I have confirmed that I will ...
I went into the Centurion Telkom store 3 times to attempt to change my banking details. Stood in the lines for more than an hour each time because that is how pathetic the service is. After going in 3 times my detail has still not been changed. After confirming with the consultant 3 times that it ...