The level of incompetency by your telkom shop sales reps is highly frustrating me, today i'm celebrating the 8th day anniversary of not being able to use my Samsung Galaxy S4 that i got on a contract from your shop. first i was given a normal sim card while i was suppose to be issued with a micro ...
This morning i think i called 8ta 4 times informing them of that i do noy have bis but i have just loeaded bis on sunday 1/09/2013.The consultant promised to call me back as she will log this and get back to me with case number. I have not received the case number. And i still do not have bis since ...
Over a year ago I logged a complaint that 8ta (now telkom mobile) had billed me for calls to the "free number" I had specified. They rectified this but still have not credited me the money they had charged me. Following up is a nightmare as you cannot talk to the person responsible for ...
To whom it may concern Just want to share my worse experience ever. I took a contract out with 8ta about 4 months ago and I am ever sorry I did... from my first billing they messed up... billing department over charged me on my monthly payments when I enquired the bill no could helo me and till ...
Ayanda showed excellent service skills from he's approach to the way he assisted me in getting what I needed. He has a great way of speaking and his attitude towards his work and dealing with customers is brilliant. Thank you to him and his team from 8ta at the Pavilion Shopping Centre ...
I have launch a case with 8ta on the 15-08-2013, Thursday. Case Number: 657759. Cell number : 0813957803 Request: to have secondary device linked to my account via its MAC address. Reason: In order to access Telkom Mobile Wifi via secondary device. I need an update on this because I have been ...