Spoken with: Sandile; Fabien; Alphin; Zandile in the the call centre. Cancelled my Telkom Mobile contract in November 2013 (contract expired 16 December). My number was supposed to be put onto pre-paid on 1st Jan 2014 so that I could port out. On 1st Jan I called and was told the order was delayed ...
I took my first contract with 8ta on the 09 December 2013, and was advised my first payment in January. Once I received my bill, I realised I was placed on the wrong data package. I requested for the Smartplan 50 but was placed on the smartplan100. My second two contracts were taking on the 31 ...
I went down at about 12 this afternoon. Connection only stays on for about 2 minutes then says no coverage. Thank my contract is almost expiring. 8ta just doesnt care. How many more times is this going to happen. Always in strubenvale, springs ...
A case was logged on the 14th of September to cancel my month to month 8ta data contract as I moved to ADSL. To date I am still being charged for this service. I have so far made 6 calls to the call center and wasted around R50 in airtime as nothing has happened. I have also been charged R249 for ...
I approached Telkom 8ta at Liberty Midlands Mall for a contract on the Huawei E5331 where I wanted to get 10gigs 10gigs night surfer. I was told that this would cost me R398 per month for 24 months. I signed my contract at the start of May 2013 and ever since then I have been charged R100 extra ...
I have a contract that is almost 2 years old. There is a tablet on the contract and I have a internet promo of R 199 pm for 10 gig. I requested information from the service desk and Lambert Makova (LM) replied that I need to go to the front office. I requested this information from the service desk ...