I took out a data contract with 8ta and was very happy with the connection which was fast and reliable. Unfortunately earlier this year for some unknown reason the connection became unstable and exceedingly slow making it unusable. Initially the call centre was helpful, sending out a technician ...
I subscribed to a data contract during the month of September 2013. I soon realised that we did not have sufficient 3G coverage, even though the signal coverage was confirmed in store at Clearwater Mall. Michelle at Clearwater Mall has gone the extra mile, made sure that my issue was raised and is ...
Good day I have experienced poor customer service from telkom mobile, first about 3month back i had problems where they did not debit my account and then froze my service with out no notice as it was a problem on there side, till today they can not tell me why this has happened, then i go to ...
My account was written off due to no payments received (I informed 8ta of the change of my banking details and they captured it on their system but it wasn't adjusted for their debit order run). I acknowledge the outstanding amount due to them and it needs to be paid. It was then handed over to Nu ...
Telkom Mobile has done it again!!! These people have for the FOURTH TIME tried to take money off my account and have messed up my bank rating AGAIN!! Further to this, they have tried AGAIN (TWICE IN1 MONTH) to take off an amount THAT ISN'T DUE TO THEM and funds that were meant for other purposes ...
I have been disconnecting from my services unfairly, Due to system errors on the side of 8Ta - which is powered by Telkom SA, my monthly bill was not deducted on the time agreed by myself and 8ta which was on the last day of each month, but I have made a payment into their ABSA account Ref No - ...