Last year I took out an contract. At first everything was ok. After a few moths I could not phone any Telkom landline or 8ta numbers. When I tried to phone such a number I always got the message that there is no network available. However, every month money is deducted from my account, but there is ...
In April 2013 I wrote a letter to (at the time) 8ta to request for my contract not to be renewed. I sent the email 1 month before the automatic renewal as per 8ta's instructions, and I sent it to [Email Removed] I received a response saying that my email was received. In June, I received a ...
You get 100 free minutes a month on the contract, once those minutes are used up. Cannot increase the spending limit. Can only adjust your spending limit on your contract once a month only. They do not advise you of this when signing the contract. For every 5 sms you send, you get 50 sms for ...
Data contract lines cancelled by 8ta. Account up to date. No data but money still deducted from my account. This constitutes from 8ta. Does not help to phone customer services because there is no service. Will have to visit them personally and report this matter to Icasa. When my money gets ...
8ta advertises free wifi at the cost of R1 an SMS for access details. Send a couple of SMSs to 32707 with the message Free "my email address" Nothing has come back to my MTN number. Please can you explain as you are billing me for each SMS. ...
I took out a contract with 8ta in March 2012 for a 10gig internet service simcard. As from January 2013 I have been billed for two simcards, but I only took out one?? I phoned 8ta to complain about this. The operator told me that I took out a contract according to them, I told her that was a ...