This is mind blowing! How do these big companies get away with it all the time? Here's how : 1) they make sure you can't get hold of the person that can make critical decisions (You always have to phone the customer care line and land up talking to someone who has no idea what they are doing, 2) ...
I took out a 10gb promo contract for 24 months.in the beginning of 2013 from the day i got it i have been have endless problems. when i took out the contract in sandton city the sale person assure me iam making the right choice. the only reason i took the contract is cause i love on online gaming ...
In 2011 I complained about not having network, in 2012 my contract was cancelled with no penalties. This morning I received an sms saying: "Final Demand". How is this possible because I am on prepaid - 3G. This is harassment. I need 8ta to go through their records (emails and recorded ...
I called 8ta in August to find out when my contract was ending and when I could cancel, I have no need for the package anymore. They informed I could only call in from the 20th of August to cancel. I called in today to cancel and was told I now need to go into a store or email [Email Removed] ...
I am due for a cell upgrade on 3 of my contract lines. We applied and sadly got a rejection notification. We asked why? And we were told that a furniture shop had handed us over for collections. Since I have only had one such account I phoned them and their were surprised since our account is paid ...
My line got cut off due to a problem with my debit order which was causing a lack of payment of my account over a 3 month period. I only realised this was happening after my line had been switched off. I called the call center and spoke to Jade-wynne Thomas who speedily resolved the situation for ...