I have had my sim card replaced 3 times in 1 year and every time I had to go back to the store as no one at the call centre could assist. I called in on the 15th of September @ 17:30 and had spoken to a gentleman y the name of Rogan he was patient and very professional by 17:40 he had resolved the ...
Hi, I have the same problem as a previous customer... just got the 6 month/25 gig data bundle package and can't activate hotspot on my iPad... that was the purpose as I used to do with Cell C. ...
We have been 8ta customers for about 18 months. In the beginning we experienced amazing internet speeds - I do not know the technical terms AT ALL. The upload and download speed was regularly above 20kps even up to 200 at times - it now hovers on less than 1 and often cuts to 0.00 for a minute at ...
8ta actually came to my house to check the signal quality and made suggestions what I can do to improve the problem and they actually also checked my setup for issues and their side aswell. Means a lot even for just trying. ...
On arriving at my new flat, I discovered there was very poor 8ta signal, despite their coverage map showing 3G coverage. After a few calls to the call centre and a few days waiting a technician was finally sent out. He came to my house and said he'd report it as 'no signal' and that I'd receive a ...
Further to my previous complaints that 8ta had taken over a year to refund me for calls that I had erroneously been charged for: A lady by the name of Cleo came back to me and in just 2 weeks has managed to sort out this mess. She has now arranged a credit and kept me informed right through. I was ...