I've been calling the 8ta customer service line since last Wednesday because I had reactivated my BIS. The R59 was deducted from my account but my BIS is still inactive. I keep getting told that there's a 72 hour response time from your tech team but almost a week later I'm still waiting. Ever so ...
Received sms that case 7387141 - my 8-ta complaint on Hellopeter is resolved. After calling I was told it is still being investigated. As is case 7132506. I will not be paying my account on 31.01 until this matter is finally resolved Even Hellopeter does not seem to phase 8-ta. Next is tot u diens ...
Hey 8ta, i'm still being debited without reason! See my previous post. When are you planning on getting back to me? ...
I took my 5 months contract phone to a telkom mobile store due to a faulty battery and screen. It's almost 2 months now since i took it in for repairs and when i speak to them i'm told they are still busy with repair. Firstly i pay for this contract every month and the ''i don't give a attitude'' ...
On the 2nd of January an unknown amount of R R5 762.94 ocured on my account under recurinring monthly fees that was new. I have contacted the call centre imidiatley and asked why is there a new item on my account? Reference no 7268086 was given. I did a refersal at the bank becouse I do not have ...
I lodged a complaint 12/01/14 after waking up to 2 sms's advising me that my data was at 499MB and then stating it was depleted. This after an sms was sent that I had 1.3 GB of data left that very morning. Working with Android devices, Data analysis, Software and downloads, I understand the basics ...