I am extremely disappointed with 8ta/Telkom Mobile. I opened an LTE 10GB data account with them late last year and part of the conditions of the contract was that: - they will check and confirm the LTE signal strength in my address. They confirmed that there is LTE signal there. - I was given ...
Dear Telkom, After having a iPhone 5 on Telkom Mobile for just over 12 months with hardly any reception (this was reported 3 or more times on this site and not once sorted out) I submitted a cancellation form on my 076 --- ---- contract on the 25th of Jan 2014 and paid R5202 as per the call centre ...
He deserves a bonus for his skillful assistance when I encountered a repeating network problem. His patience stunned me! He actually gave me a guideline for solving the problem should it occur again in future - it took a great deal of patience for which I thank him. His professional way of dealing ...
I have been without 8ta connection since Monday the 20th of Jan. After numerous email - one every day Telkom Mobile can still not tell me why there are no coverage in this area as there have been coverage since I started using 8ta - 8 months ago. All my colleagues located at the same building and ...
My contract had come to an end and i decided not to renew. i duly informed them via e-mial in April 2013- Said e-mails acknowledged. up until Oct 2013 my bank account was still being debited. Despite serveral e-mail requesting that they stop. i managed to have Sept.'s one revised only to have them ...
I used 8ta's used service '*180#' to change my tariff plan from 8ta More to Sim Sonke. To my surprise two hours passed and it hadn't changed, I called the call center, who then told me that it may take up to 24hrs. 24hrs passed and still there was nothing. I then called them again and again, but ...