Sunday 26/01/2014 I went to Clearwater Telkom Mobile to top up my 3G. On entering and walking over to the main counter, the lady behind the counter moved further down the counter and ignored me - she just continued doing what she was doing. When I asked if I can be assisted - her answer was - No, ...
I have struggled now for THREE MONTHS to cancel one phone contract and upgrade another. The latest invoice is wrong, got an sms with a different amount owing which is even more wrong than the latest invoice. THREE MONTHS AND I JUST HAVE ABSOLUTELY NO WORDS LEFT. I CANNOT EXPLAIN THIS TO YET ANOTHER ...
I posted a complaint last week about poor service and why should i beg telkom mobile to upgrade my data contract. I was called by the department watching hello peter, was told someone would call me. Well guess what?? no call received. So i will cancel my contract ASAP if this is not resolved within ...
On the 15th Jan 2014 I cancelled my contract within 7 days after the device was delivered. Ayanda Mtuzela from Telkom mobile assured me that i will get my refund within 7 working days. Today is the 27 Jan and I have not received refund and no communication from 8ta. I called their billing dept and ...
On the 3rd of January I bought a R149 date bundle as I have done the previous year and a half for several times. I bought the data by means of an EFT from my Standard bank account where I created Telkom Mobile as my beneficiary. I bought a 2GB 1GB Internet bundle. This amount always appears in the ...
On the 3rd of January I bought a R149 date bundle as I have done the previous year and a half for several times. I bought the data by means of an EFT from my Standard bank account where I created Telkom Mobile as my beneficiary. I bought a 2GB 1GB Internet bundle. This amount always appears in the ...