This is probably now my 100th complaint regarding my 8ta 3g modem which is NEVER on more than one signal bar, sometimes even less (0 bars or 2g). every single time i complain i am asked to fill in a form with my information, then it stops there. until i decide to complain again, i am asked to fill ...
Since my report was logged last wee Monday, I was only phoned that day. I am still waiting for feedback on my phone. WHY IS IT TAKING SO LONG??? Will I ever get my phone back? I want my phone. It has almost been a month now and I don't have a phone to work with! This is such poor service and I want ...
For the last 3 months going back and forth whit telkoms call center no one can answer my query I migrated to a bigger contract and paying the exact same price as some one that will sing up for a new contract but I cant get the same value as the new costumer, I am an existing costumer I am no longer ...
My sim was suspended on 21 Jan 14 due to outstanding payment, 8ta debited my account on 24 Jan 14. The following day, I requested 8ta to activate my sim, however the consultant failed and I requested a manager, however I was transferred to Zandile Masilela (team leader), I explained to her that I ...
I went to take a contract out in December for a Samsung Galaxy Tablet. After 3 times promising me that stock would arrive, when it didnt, i received my tablet on Christmas Eve and the contract was activated. On the 1st of January my new data bundle kicked in only for me to realise that Joe had ...
Good day, I am writing this report extremely disappointment with the service that my husband and i have received over the weekend. I also have been working with customers for over 10 years I have never experienced such high level of incompetency. Never-mind the agent that we initially dealt with ...