My 8ta connection has become totally useless due to bad signal levels over time. After 3 months of empty promises and numerous e-mails, some more meaningless broken promises and frustrations beyond belief my HERO took ownership and partially resolved my problems. This gent promised to call me at a ...
I purchased an internet bundle for R1800 from the self service portal on the website. The money was deducted from my account but the bundle was not loaded onto the sim card. After numerous calls to the call center I was told to scan copies of my bank statement showing proof of transaction. Which I ...
About a month ago I walked into Telkom Mobile Sandton to log a complaint about signal problems at my house. I spoke to a lady Mpumi or something. I was told I would get a call that day. Two weeks later I started escalating the query to your social media's and to a snr manager at Telkom Mobile. Only ...
My husband an I have been with 8ta for 3 years now since his upgrade we have had NON stop problems they debit an ABSA acc every month with our account WE BANK WITH CAPITEC 8TA CAPITEC because this amount obviously bounces back we have EVERY month for the last 3 months been handed over to attorneys ...
Having properly researched LTE, I decided to log on to Telkom website. Turns out that you have to key in your info and a consultant would call. Well, this happened as promised and after enduring an hour of questions, I was promised a 2 week waiting period. I also received an email from a company ...
I entered into a contract with 8 ta / telkom for a Black Berry 9900[The first one i returned the next day as it was faulty and it was replced.within a week or so of receiving the 2nd one i had issues with the space bar randomly placing a full stop, I had a vodacom technician confirm that this was a ...