After having to lodge a complaint about miss-information from your company regarding cancellations, I spoke to 3 people, the third one finally got a copy of my cancellation request and forwarded it onto the correct department. This was on the 7th already, so over 2 weeks a go and not a word since. ...
Telkom Mobile/8Ta continues to process debit orders against my account for services never rendered. Here's the timeline: 1 Aug - I received a Huawei B593 on a 36 month home LTE package Numerous calls to Telkom "support" were unsuccessful and I was never able to transfer even 1kb through ...
On 23 November 2013, I signed up for a LTE contract (R399 pm for 10 gigs per month) at your store in Canal Walk. My contract was approved and I received a router and a sim card. Upon signing the contract, I was told by the staff that if anything is faulty I could take it back and they'd replace it, ...
Why do i bother complaining. This is totally useless. Send how mane emails, log complaints, absolutely no responce from service provider. This is the worst service ever experienced. U send me emails, as below, but no answer. Good day Can i get feedback on this matter urgently On 13 Nov 2013, at ...
My query was closed without giving me my full data. Upon reopening the query that was opened 1 Novemeber regarding my data that has still NOT been given which should be 400mb, i still have no response from 8ta. I reopened the case, sent a copy of my contract to Syndert and he still has not resolved ...
So since my last report about 8ta, they told me that they have managed to cancel the account. I still have emails to prove that yet 8ta is still trying to debit from my account which currently has no funds. They are messing up with me as well as with my profile. What I dont understand is how their ...