Once again a double payment went off on the fifteenth and not on the last day of the month as it should. now receiving a sms that the same amount will be going off again come this Saturday!!! do these people even know how to do their jobs? are they even competent at all? this is my third hello ...
I have been double debited for the second month in a row... my 8ta wifi got disconnected and i called the call centre they said my line is suspended for unpaid debits. i paid the amount the lady Lizanne told me to R1313.01 and line became active (paid 22nd) woke up this morning (26th) and they ...
I just wanted to say a big thank you to the telkom team in 320 Redefine Towers. I had problems that lasted from months, even though, Germaine and Rowen kept assisting me. They are really great guys in which anyone can rely on! Seriously. I'm Canadian and i've rarely seen such support and service in ...
I have an 8ta 10GIG Internet contract at R199 per month over 2 years. (No device, data only) My contract expired on 31 October, so the call centre phoned me to ask if I would like to renew. I said yes, but we moved a week later (On the 1st of November) and our new house had absolutely no signal for ...
II have to ask myself what has happened to service delivery in SA? The higher they climb... It is very clear that there is a smugness and arrogance amongst companies that they are above reproach and no one can touch them. The service dellivery to customers is disgusting in most instances and then ...
I called 8ta on 19-11-2013, regarding poor signal at my place, so far no one has come back to me about this problem. I called again to get feed back and asked about your turn around times regarding this problem, your consultant said it's 72 hours. It's way past that now, still you are ignoring me - ...