I received my monthly statement yesterday and noticed that I've been charged by 8Ta for my prepaid recharge vouchers which I've loaded myself from my Bank. I've phoned in and the lady assisted me and logged a case after she had seen the same on my statement on her system. Then Telkom/8Ta just sent ...
I have recently applied for a landline in Clearwater, it took more than a week to have a business line installed, line was only installed after three visit to the store, I bought Telkom land line for R998.00 which packed up in a week, went to store, told there is no stock, i suggested they should ...
I have been a stuck in a 24 month contract with 8ta for the last 24 months, but the service has never performed as advertised. 8ta did not want to let me out of my contract. At the end of month 23 on 28 October I went to the Telkom Direct store in Woodlands Boulevard to cancel my contract giving 30 ...
A call center agent called to sell me 8tas LTE 3G 3G 24 contract. He assured me that the area I stay in has LTE signal and hence I took up the contract. When I went home to test this, this was not the the case as I only had 2 bars of 3G signal. Activation of the service through 8tas call center was ...
I received an sms stating my account has been suspended due to non payment. I changed accounts and the debit order was not switched. After resolving the issue with my bank, i e-mailed proof of payment to Joanne S. Lalla, who informed me the matter will be resolved within 5 hours. To my surprise, I ...
On 28/11/13 I applied online for a telkom mobile special (Ipad mini 16G). All paperwork was sent as requested and even received a phone call on 29/11 to confirm my application. I also received an email on the same day informing me my request is pending at that stage and an agent will still call on ...