My post on Hello Peter in 23rd October prompted a quick response and a fix to solutions at that point. 1 month later, back to square 1, being incorrectly charged on the invoice. Please do not ask me to explain further. Go back look what you have done wrong and rectify. ...
On receiving sms for December 2013 stating payment has not been received and line will be suspended, or I will be handed over and blacklisted, I phoned call centre which informed me that payment was received on the 2nd but agent was arrogant and not reporting my problem properly. On several ...
I have phoned the customer care line so many times and they all giving some sorts of codes but nothing works. I just want to receive calls on my sim card otherwise what is the use of having a phone. ...
Applied on line for a contract phone using service 10213, assisted by a lady whom I cant remember her name, she took me through the application process. She then ask me to either hold or she will phone me or send me an sms to give me the decision on my application, but I opted to wait for her call ...
I would like to commend one worker for 8ta at their fourways branch named Taurai. She has given me the best service ever at any telecommunication provider. She explains everything well and also follows up on if everything is well. I was impressed by her effiency and her willingness to help. I give ...
I've been finding it difficult to cancel my 24-month contract which ended last month because the email & fax you provided do not work. Email says its full and fax is always busy. The fact that you keep calling me to upgrade and I can sign up for a new contract but your Cancellation Department ...