I took my 3 month old Nokia Lumia 920 in for repairs as the screen would just go black when making a call as if the light sensor was not working correcltly. They did a software upgrade and I collected it a few hours later. On picking it up the screen was scratched and it had clearly been dropped. I ...
After 3 weeks I got my phone back. RAM delivered the phone to me today. They only replaced the battery and not the phone as promised. I have my old faulty phone back that does not work at all. It has been since 04/01/2013 that I have now been without a phone but I am paying the contract. I will not ...
In September last year It was time for my upgrade. I got an amazing deal at altech auto page for a S3 and was happy until I started getting my bills. For a contract that was meant to be R 269.00 I have never paid less than R 360.00. I then phoned the customer service and they told me that I had ...
I am very disappointed in Vodacom's service. I upgraded to a Nokia Lumia 820 on my TopUp 315 contact and was not informed that LTE does not work with TopUp contracts. I now have an LTE enabled phone but cannot use the LTE feature. I went to VodaWorld today and asked if my contract can be changed to ...
It has now been two weeks since I handed in my phone at Vodaworld and a more than a week since I have last heard anything - after all the hassles I had at Vodaworld they promised me a phone DELIVERED to me by last week Friday... How can you call that service? I have now been paying for a phone for ...
I signed a cell phone contract for R135 per month. My latest bill is for R411, I went over my data bundle by 3 mb and made a call costing R3, 55. I received a threatening SMS stating that I owed R149 but I had received no prior notification of this amount owing, the next day I get another bill for ...