I was in at Vodaworld Midrand customer care yesterday 27 March 2013 at 09h15 as I needed to do a sim swap for a new phone. Firstly I was told that I would be connected within 2 hours which did not happen but my old sim card was disconnected. I then called vodacare customer service to be told that ...
I entrusted my iPhone to vodacom for repairs because the battery was getting extremely hot when I use the phone, it has been doing this since I got the phone. It was not as bad in the beginning but has been getting progressively worse. I decided to have it resolved as I have only had this phone for ...
I gave my BlackBerry in on the 25 of February 2013 for a quote and repair. They told me that it won't take longer than 2 to 4 weeks. I had to phone them last week to find out what is going on, they could not give me an answer. They phoned me today (20 March) to say that they will look at the phone ...
After struggling for 2 weeks to have my 4th phone replaced by Vodacom they delivered the new refurbished phone at my office this afternoon. AGAIN the phone is faulty. This is my 5th phone with the same problem, I switch it on and then it works for a maximum of 3 hours, then the phone dies and it ...
I bought a BlackBerry Z10 which was faulty, touch screen doesn't work properly, screen freezes and jumps between apps when left idle. I took it back within the 7 days and vodaworld refused to replace it because of a light scratch. Why don't they explain this to you when you are taking out the ...
I asked them to put a cap on my data card when I reach my limit until next payment. So they did last month and I paid on the 15th this month but up to today I have not been reconnected. To prove that they received payment they even sent me an SMS on my phone thanking me. I called on Saturday, they ...