I don't understand why I'm charged interest if my account was never in arrears. I need clarity to why I'm suppose to pay more and why their consultant cant give me answers. ...
On the 28.03.13 I received a bank notification of R826.50 that went off for Vodacom. As soon as I was made aware that someone frauded with my personal details I immediately contacted Vodacom informing them about it and to find out what I needed to do. I forwarded all the documents through but ...
I have 3 Vodacom contracts. I recently bought a 1-Gig once-off data bundle for my one contract with the Vodacom app on my iPhone. Shortly after, I received an SMS on one of the other number (my main cell) to inform me that my bundle has been activated. Finding this odd, I decided to confirm the ...
I am at my wits end with this company... over the last 6 months I have been trying unsuccessfully to get them to stop and reverse the dual bill charge on my account. All they seem interested in is ripping us customers off. I only receive my bill via email and have confirmed this with their call ...
I have logged a service request with Vodacom on the 8th of December 2013 and since to date I haven't received any feedback from them. I bought my 1 GIG data bundle that is on special and my account was double debited (139 X 2). Every time I contact them they say my query is pending. I'm very ...
I have phoned Vodacom Call Centre numerous time to deregister me from their Giveahappy marketing campaign and they tell everytime they cant deregister me from this service. I am tired receiving giveahappy sms's every hour all through the day & night, it is extremely annoying. I am not ...