Please refer to s3-t629y-ymjs. What is the update on this request. Also why is my data line constantly on soft lock since 01st Dec 2013. I have spoken to numerous people and getting no joy. Now I am told my bill is R900 odd but I have a limit of R100. I am losing my patience as i am paying for a ...
I have tried multiple times to cancel a contract with Vodacom for some time now. Every time they have an excuse for not being able to do so. Are they doing this on purpose to have the contract auto-renew when my deadline for cancellation expires?? ...
After a 25 minute call to vodacom accounts I put the phone down to avoid further frustration. The person who I had to deal with seemed illiterate and could not assist, yet could not put me through to a supervisor or give me a ref number. I upgraded my phone 2 months ago. My number is with ALL my ...
I upgraded my package two months ago, It was never updated by Vodacom, at the end of October I had to call Vodacom and go back into the store to correct my package, I was told that Vodacom has a back log and will automatically correct my account and everything that was spent (calls and data and ...
There was a upgrade done on my Vodacom account without my knowledge and after being made to run around making affidavit's and sending documents, for a flawed security system on Vodacoms online upgrade website, I am still waiting for a refund for the amount that was incorrectly debited from my bank ...
I upgraded to an iPhone last year April/May since then I was billed for BIS I was told the BIS would be deactivated. Since then I was billed -R60 a month when I called the call centre 2 months back to rectify this it was so called done. Last month I seen I was billed again for the bis I again ...