Got a sms this morning to say that my data bill is over 5 thousand rand got a shock as I have a blackberry with bis so should not be charged for data at all I phoned customer care they asked me if I used my sim card on another device told them I never removed my sim card from the phone only thing I ...
Vodacom is now still billing us R 5800, with all data off from our phones for the month of November, they still haven't returned any word on our inquiry for billing in August and September which were far over R6000, this is unacceptable!!! Vodacom is trying to keep on taking my money that I don't ...
You guys created a 24 month contract on Vodacom on my wife's prepaid number under a completely different name and surname. Please cancel it ASAP and convert it back to payg. ...
Good Day I have requested one of my contract to be cancelled and as per one of the vodacom customer agent, I wont be able to cancel my contract though I have paid up all my 24 month which is not fair. I have not used any of the inclusive bundles this month. Please check. though that your rules. But ...
Why you guys sell something which doesn't provide a quality of connection at ll. 3G connection become HSDPA connection, and cuts 20 time in an hour, who on earth CAN bear this kind of connection??? Please fix it immediately, so I will reveal your bad service in every week basis. ...
Vodacom gives very bad service, firstly there consultants are not well trained up cos they dont know wat they are doing or saying. I foned for my upgrade and the consultants advised me that I can get 2 hand sets, the second consultant doesnt even bother to call me back cos there system is off line ...