So attempting to upgrade to a package that suits me was a nightmare as Vodacom couldn't offer the package i wanted so I cancelled my contract with them with the last bill coming the end of this month... bearing in mind that because of all the stories I heard with regards to billing etc... the ...
Vodacom is creating a bad record for me on ITC and it's not right. My sim card was converted back on prepaid which I was happy about but now am still getting statements for that account which is irritating me. I was mislead into taking a product that I didn't need and now it's haunting me. ...
I just loaded a 100 Meg's of data and its all finished in about an hour, I have not download or been browsing the Internet and Vodacom have taken all my data. The only application I have running is what's app! Tried calling the call center and the useless agents offer no assistance. This isn't the ...
My account was debited for a cell phone contract account that was not mine. I logged a complaint a number of times and it always ended up with accounts to refund me but till this day i have not been CREDITED. ITS BEEN OVER 5 MONTHS NOW. I have sent through all required documents more than once and ...
We are very disappointed in Vodacom. Vodacom did a sim swap on someone else's phone a week ago Monday and gave that individual my current phone number. I cant phone there is R800-OO of my phone used by this other user we faxed through the id document and last 5 numbers dialled with the reference ...
I took out 2gig night owl contract a year ago from vodacom. Since the time I took it out I did not manage to use up my data every month. Last week I started to trade forex on the internet. What did not realise is that it takes up a lot of data. I did not know this. The problem with vodacom that ...