Vodacom keep locking my line, but my bank account was debited on 30/04/2013. It is a Data contract and we have NOT used up the data bundle yet. The company cannot operate without internet connection. Can someone please tell us why Vodacom Lock the line??? ...
I've been trying to cancel an Upgrade with Vodacom for 3 months now - EC-ZHQ1-2OVMJ5 Vodacom was not able to effect a simple SIM swop, and since Feb, have not been able to cancel the upgrade and refund my money. To date I have send and received more than 62 emails in this regard. I have spent more ...
How can it be legal to have a product that I have paid for expire after 30 days. I have a Iphone, Ipad and 3G modem all on pre-paid, I spend on average about R1000 per month on data for the 3 x items and if I dont use the data within 30 days they simply expire without a refund on the existing ...
I did my upgrade electronicly online on 29 April 2013, Today 6 March 2013 i phone the call centre to query when i would receive my new phone, as it said online within 5 to 7 working days. Just to find out that my new phone is on its way back to JHB - apparently the courier company tried to phone me ...
The problem, "Vodacom continued to deduct money whereby the contract had expired"... Yes I am aware that it is sometimes accepted that you have to cancel a contract, however the cell number in question had never been used more than 1 month in the 2 year period, the contract was due to ...
I have been a vodacom subcriber since 1996. i was a platinum client since 2006. i have 3 account with vodacom off which all three tallys to about R4500-R5000 per month. my average is about R4000 per month. i phoned in march to confirm the platinum status. all was in order. the reason why i am so ...