AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom changes policy- free minutes to expire | #164812

Vodacom
Vodacom changes policy- free minutes to expire

I have just recently found out that Vodacom has changed their policy and that all free minutes that you get with their new "smart packages" will expire within 2 months (that is if you get the minutes beginning of June they will expire end of July). I think this is unfair as you pay for the minutes you get with the contract. With all previous packages the minutes only expired after a 6 month period. I am not sure if Vodacom users are even aware of this change in policy. I have to upgrade and because of this might change to another service provider.

Date:

Company: Vodacom

Country: South Africa   City: Vodacom

Category: Telecommunications

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