I had Vitality on my Health. I took Life from 1st March. My company pays my Health and I pay for my Life. I asked to move payment for Vitality from Health to Life. On 1st March my Vitality didn't show on my online profile. When I contacted my broker, I was told that it will be loaded soon and my ...
Since December 2012 I have been charged the full ammount for my gym subscription, I called Virgin Active to ask why and they said that I missed gym a couple of times in November and December and Vitality advised them to Charge me more, I have a lot of friends that gym through Vitality and they get ...
I am currently 40 weeks pregnant (due this Saturday 16th). I am behind in my NEW 36 gym visits and so my premium has already increased from R100 odd to R300 odd. The reason for this is I have not had the easiest pregnancy with morning sickness etc but accepted the change (even though I have been ...
I cancelled my Vitality subscription in September 2012 but they kept on taking the debit order from my account. In November Vitality decided to refund me my November premium although I had cancelled my Vitality in September already. Surprise Surprise, in January and February they decide to take the ...
The only reason I'm with Autopage is because of the special Vitality offer, so when I was recently forced by Discovery to change my credit card to a chip & pin - I did not expect to lose my cellular service. When my new credit card was issued Discovery did not update Autopage and my Jan billing ...
I have been trying to cxd my Vitality membership since 10 December : 1ste call - 10 Dec - Waylin - informed that a cancellation consultant would phone me within 2-3 days. 2nd call - 14 Dec - Randall - apologised and promised a call on 18 Dec 3rd call - 20 Dec - Lesego - apologised and promised to ...