On 15 may 2013 i received an email from Virgin active with a special offer to re-join the Gym benefit, i was dumbstruck as it was the 1st word i heard it was cancelled. When i logged onto the Vitality website i had to manually back count the amount of visits that i did in 2012 and at to to the sum ...
Joined Virgin Active gym, went a number of times, Discovery called me to ask why I had not attended, but then could not advise who they spoke to at the gym to confirm this! This is the 2nd time I have had this problem with Discovery, who don't have proper systems to communicate with Virgin Active. ...
Every 3 months Discovery Vitality try to cancel my Virgin Active membership. You must got to gym at least 3 times a month, which I do and have proof them wrong every time. My girlfriend and I am going at the same time but her membership is never in questioned, nor is never cancelled and we are ...
I am a classic core discovery member on VITALITY - i receive all benefits from Gym membership at Virgin Active, Clicks, Adidas sports wear, pick n pay and now with the launch of Woolworths healthy food benefit the CLASSIC CORE AND CLASSIC DELTA are EXCLUDED. According to the National consumer ...
Good day, I've ordered a Healthy Gear Card on the 9th of Feb. - this didn't get deliverd yet due to SAPO striking. I've ordered a new card 2 weeks later for delivery by courier. Not receiving this after 3 days, I phoned Discovery and they told me the area code was wrong, so now it will be another 3 ...
Hi, I've not had the best week this week and to top it off, I just logged into my Vitality online and I saw a grand total of... ZERO points. Also, I see that I'm now apparently demoted to Blue status?!? Why is this? I am supposed to be on Diamond status with lots of carry-over points from last ...