Late last year, I reserved an iPhone 5 16GB on the Cell C website. (I was due for an upgrade at the end of December 2012.) The timing was perfect - I was called just after Christmas with the good news that my reserved iPhone was ready. Unfortunately, I was then informed that I could NOT upgrade ...
It was noted down by your department that i will be credited my R1000 into my account due to the fact that you guys didnt have vouchers.that was the 20th of February 2013 and the turn around time i was told is 14 days which lapsed on the 11th March 2013. there is no trace of that money in my ...
ON 3 March 2013 I agreed to an upgrade and ordered my new phone. I have called twice today and been passed around and promised that Leah will call me... I have just held on for ten minutes again and eventually put the phone down. So... none the wiser in terms of when the phone is arriving and nor ...
It is now more than a week later and I get no response from the person who contacted me the first time to assist. All my emails are ignored!! I have called Vodacom on 111 this morning (12-03-2013) to find out whats the status of the problem and according to the person I spoke to no progress or even ...
Where to begin, a week ago I phoned 0821959 to do my upgrade after trying to do it online and then ordering a BB10 Online, after calling and holding on a few times for 15min i decided to use the callback feature which states that someone will call you back in an hours time. Friday morning still no ...
I applied for an upgrade two weeks ago; half of the package was delivered; transaction has been reversed still no ETA on stock; i've asked for this to be cancelled 2 days ago; but no confirmation from vodacom as yet; also sent them a formal letter of complaint but no one has been in touch with me. ...