Hi, I do not have a Vodacom Account- but see there is a Default logged against me and has been escalated to their legal department. I tried calling the number provided there is no response. ...
My 24 month contract ended and went on to month-to-month basis. I was then out of a job and called in to cancel and was told because I was in areas at the time I couldn't cancel. I explained that I was now (then) unemployed and would not be able to pay the outstanding balance or future ...
Good Morning I was told that in order to cancel my contract that was expiring in January I would need to call in today otherwise I will be billed for another month. From 08h00 I have been calling. I have been put through to cancellations three times. I have been put on hold for ten minutes each ...
My story begins back in Sep 26, 2013 when I visited the MTN Active website, where MTN were "kindly" preparing my account of R3589.28. This was unusual as the very same MTN had disconnected my cellphone account when my limit of R3000 was achieved by Aug 31, 2013. Since highlighting this ...
On the 21st of every month I receive my data, airtime & SMSs from MTNSP for my topup contract, yesterday I received the sms that my airtime & SMSs have been loaded, I assumed that the data was also loaded as per normal. I decided to update my cellphone software assuming I have data. When ...
MTN have incorrectly loaded my subscription - my upgrade subscription is incorrect. The call center takes over 32 minutes to answer. ...