So after 24 months of being ripped of with old pricing my contract can finally be cancelled and ported to prepaid. So I called the MTN SP and asked them to port me to prepaid and then the consultant told me if he ports me to prepaid I'm gonna loose all the airtime/data left on my number. Now my ...
Hi I am still struggling with MTN. I was incorrectly billed for June and now July 2013. i have sent through all my invoices to webmaster querying them. i was overcharged R191.22 and only credited for R40. i was billed for 2 upgrade charges on my July invoice. How can MTN be so incompetent! i would ...
I have been receiving a postal Invoice for cell number 0837803282 since January. I have phoned the "Customer Care" centre on at least 6 occasions, taken one of the incorrect invoices into Umhlanga MTN Service Centre (March), gone into the local Ballito MTN office and I am still receiving ...
Got bill for R486.86 for "DATA CALLS" in May and some again in June. I am a pensioner and only use my cell phone to verbally talk in cases of emergency. I have a ADSL land line and use this for E- mails and internet look up etc.all for only R199.00 pm Why will I then be so stupid to use ...
I sent a complaint in on 12 June 2012 at 09:39. I received feedback on part of the issue BUT to date the issue is still unresolved. It appears that you have not read my previous correspondence carefully. There are a number of issues I mention in the communication. You seem to only have addressed ...
After porting my number and requesting the cancellation of my voice contract with MTN (0832967077) in February 2013, I am still being charged by MTN in the amount of R 667.00 every month for a contract that should have been closed months ago. In addition to this, when initially speaking to a MTN ...