Good day On the 4th April I discovered I was billed for an upgrade I called Cresta MTN about, however when I called it was simply an enquiry on the new Blackberry 10 and the next I called and said I was not interested, I was however charged for this upgrade non the less. I called MTN SP immediately ...
I cancelled my contract in January as it expired in December, i spoke to David Mapukane who said he was going to send an email to theor retensions department and they will call me the next day. they never did. i kept trying to get hold of them as they were debiting my account for something that i ...
We had a burglary at our house on the 10th of April 2013. 3 Cellphones were. It was reported to 808 and up to now (22 April 2013) only one phone was blacklisted. Every day we phone in to get the ITC nrs needed by the insurance with NO luck at all. Every time the call centre agent has an excuse of ...
I have a 2GB limited data account with MTN. if i connect after my 2 GBs are used, it says no BW available, and i am unable to use the device until next month - without topping up. i checked your prices, it's ridiculous. i did not authorize or request upgrades! Now, i got a bill for R1 600 OVER my ...
Good Afternoon Its grossly unfair that MTNSP is threatening me with legal action after I contacted MTN 2 months ago informing them that i was unemployed and if theres any way of making an arrangement as i willl not be renewing my contract. The person answering the call was so rude saying that its ...
November 2012 - added a data bundle to 0718956974 and removed BIS. Consultant insisted i added 1GB of data as the special running was R99 for the bundle and was available until end Feb 2013. December 2012 - First bill reflected i was charged R289. When enquired, i was told that there was no such ...