I have ported from MTN to Vodacom at the end of June. Ever since I have had problems with an echo on the side of the people phoning me or the people that I phone. I have taken my phone (S4) for testing, nothing wrong. I have done a sim swop, did not help. I have reported the problem with Vodacom ...
I went to go buy airtime from my normal garage a R60 voucher a R15 voucher and R5 voucher to buy my monthly data. I go through the normal process of buying my data then all of a sudden it says I do not have enough airtime to purchase it. Where the 300 mb of data is R79. I phone the customer service ...
I've been having signal problem in welgelaan area in capetown for last month i have phoned mtn and have e-mailed them about problem sense beini of august it happens on my 3g and cell phone anytime of day get e-mail back saying they'll be with me in 10 days. well i don't have 10 days then why am i ...
I contacted MTN about cancellation of a contract; I received a response today - a month after I made the query. Unacceptable service. ...
I came back from an international holiday to over R25, 000 bill due to data usage while roaming. I settled my account on July 25th. On August 01, a debit order for the full amount also went through. I submitted documentation supporting my request for refund on August 05 and i was told the process ...
Really frustrating - trying to terminate my mtn contract early due to me leaving the country but can never get through to the terminations department! All I need is a quote for the settlement amount but it is proving impossible to get through to anyone - I have to resort to a complaint on this ...