I had a few issues regarding my Dial Direct Policy which I was not happy with. Firstly, they were debiting my account for a higher premium than what I was quoted initially and secondly, wanted to hit me with a 37% increase in my premium in the new year! Clearly, I was upset with this and was on the ...
On calling MiWay to cancel my policy due a much cheaper quote from a competitor I was put through to a Senior Consultant, Emanuel, in the Retentions department. Emanuel was professional and friendly and extremly helpful and went out of his way to not only reduce my premium but match the reduced ...
I upgraded my contract with Nigel last week and he promised me that I will receive the iPhone 5, Car Charger and Mp3 player before the end of last week. I spoke to Bianca this morning and she confirmed that the order was not even invoiced yet. I left a message for Nigel to call me back to explain ...
I called in to Mtn Retentions at 8:28am and spoke to Thobisele. I currently have a Blackberry 9900 and it has been constantly switching off which in turn disrupts the flow of my business. Previous dealings with Mtn's repair centre not being very fruitful and timeous I called in to enquire if MTN ...
I phoned Nashua Mobile last year to advise that I wanted out of the contract at expiry and they advised that it would be done. I then went into the offices in January to confirm and was told that it wasnt activated so they made me fill out a migration form, which I did fill out. I phoned them ...
Hi I have a number (0727943477) That is due for an upgrade and when i went to MTNSP upgrade it does confirm that the number was due for upgrade from 01/04/2013 and today i called retentions and i was told by Jacques that there is a problem with the MTN website and even if i go to store i will not ...