I upgraded in January. The Galaxy SIII I received was faulty. I reported it, it was collected and I was promised a replacement phone. It has now been a month and I STILL don't have a phone. I have been a contract customer of Autopage for more than TEN YEARS. This service is UNACCEPTABLE. ...
I am a loyal Autopage Client. Been with them for more than 5yrs. I phoned in to claim for my cellphone BB Z10. Just to find that the insurnace was still R3000- based on my previous phone. Upon my upgrade i was not informef that I should contact the insurer to increase the amount. My other contract ...
I think all companies can learn a lesson from you on EXCELLENT Customer Service. I needed my policy reviewed and this was done in your typical, no nonsense way! Just simple, uncomplicated, great service. You changed my details in a blink of an eye. Not to mention how extremely efficient and ...
I have been complaining and complaining and complaining and after longer than a month i am still waiting for a supervisor by the name of Sipho Zwane to contact me! i only found out very recently that i have an investigator and i want to know why it is taking so long for him to find a solution to my ...
I have been trying to cancel my data card since mid January. I called the call centre and they told me to mail the retentions department which I did on 30 Jan, I was never contacted and then mailed the mail again 13 Feb. when I phoned today they told me that they never received my mail and that I ...
In early January, I tried to add my fianc? e and daughter onto my Priority account (they were on Key Care... which frankly, is). I was told that I couldn't do this because it's considered an upgrade, and upgrades can only be done in December. So my ONLY option, if I want my family to have decent ...