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City: Retentions
Found 57 reviews / complaints
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Vodacom
Late cancellation

I had requested a premature cancellation for 1 of my contracts on the 21 May 2013, according to documentation sent to me it is valid for 7 days regardless I paid the due on the same day. I emailed it to [Email Removed] with proof of payment & copy of my ID to cancel 1 of my Vodacom contracts. I ...

Mtn
Upgrade/migration

According to MTN, I now qualify for an upgrade. My son, who uses this number in question, has elected to rather opt for a migration over to a data package (a Tablet deal) as his upgrade choice. I made an application through my local MTN Store - Steenberg TOKAI, who advised and assisted me in the ...

Cell C
Cell C is taking my money

We had an incorrect Samsung Tablet delivered to us in March 2013 We notified Cell C upon which they fetched the Tablet from us Cell C has been billing us for this Tablet since March and failed to sort out this problem after numerous call to Cell C as well as e-mails to Cell C Cell C will never sell ...

Mtn
Incorrect billing

Hi, I ugraded one of my contracts I have with mtn 30 March the 2nd or the 3rd 2013 and I was assisted by Araf Mohammed. I am currently being incorrectly invoiced as by Mtn and I have tried to get through to the persons concerned but with no success. I have been issued with a dozen reference numbers ...

Outsurance
The best service ever!

When I received my policy re-rate I was a bit alarmed by the percentage of increase. I called Outsurance and spoke to Ryan Padayachee. He has the best attitude one could imagine, he is patient and kind. He speaks to you like you are a human being (unlike so many other companies). He reduced my ...

Vodacom
References: 316581 & 316577

Dear Vodacom I tried to settle 2 contracts but according to ABSA and Nedbank's internet banking the account number is incorrect (I have proof and can provide upon request). I have entered I2090537 and also confirmed with 082 1958 that my account number is correct. My premature qoute expires today ...