I want my contract closed over 3 months and can't resolve something simple. Your retention department is useless and can't return calls they say they will make. You'll and my biggest mistake was not closing all my contacts I want this sorted NOW. Vodacom is a waste ...
I requested an upgrade on my data contract from Nashua, I clearly stated that I want the Tab they had on promotion, Mathapelo even repeated word for word what I requested. When I went for the pick up, she sent me an 3G router, not even close to what I ordered. I immediately cancelled my contract ...
I find it interesting that the Retentions department are all at lunch, leaving no-one to retain their "valuable" clients today. Likewise, the MTN twitter line has not responded to messages sent to them. And the branch I've ordered my product from is... you guessed it, offline on their ...
Requested cancellation om my Miway policy and was promised i will have my money paid back to me on the very day it was taken from my bank account but alas as usual the employees of Miway make false promises and its a week later still await my premuims to be paid back to me. All i ask is for my ...
I have been with Mtn since 1999 and having spent on average R2000 a month with them I think their service levels stink. On Wednesday I called in to get an early termination quote as my contract expires on 21 December 2013. I spoke to a lady in the call centre and she said that Retentions department ...
I have an 8ta 10GIG Internet contract at R199 per month over 2 years. (No device, data only) My contract expired on 31 October, so the call centre phoned me to ask if I would like to renew. I said yes, but we moved a week later (On the 1st of November) and our new house had absolutely no signal for ...