Aha, Kulula online banking seems to be the proverbial Steve's new home. After much hassle trying to get my online banking set up, one Ntokozo at the online banking "support" centre, tells me that "It doesn't work that way" and it is the card centre's fault. Meanwhile the card ...
I applied for a smart phone device and accessory in June and only the S4 was delivered and I called the company direct to ask about the accessory i was informed that FNB only ordered the device, its now september FNB decided to debit me R259 for the accessory that i never received, i want my money ...
I am unable to order a pdf and csv statement. It has been reported - there is a bug in the online banking site, but I've had no response in a month. Just poor service. ...
I have the following complaints: 1. To recall funds paid to incorrect suppliers or beneficiaries costs R269 to pick up the phone, getting an engaged signal or no answer is R10 with Telkom - R269 does not justify! 2. When I called myself, my supplier agreed to transfer the money back with no ...
Since Monday, its now Saturday, I've been trying to get the Online Banking division via their call center to resolve a technical issue that will allow payments to be authorized, I've made numerous calls, spoken to various people, Ryan, Ishmail and many others, they have failed to resolve the issue. ...
I create a new user name and password, it works for 2 or 3 times and then after that it keeps telling me that I have entered my details incorrectly!!! This has happened a good 3 or 4 times now and I'm getting really sick of having to change it every 2 or 3 days. This afternoon I had to go into my ...