On 10/10/2011 a customer bought an HP printer from our store specifically because it has a 3-year warranty. Now, just over a year later, there is a problem with the printer but Hewlett Packard refuses to honour the warranty on the grounds that it was never registered online. I find this utterly ...
I have NO contract with Vodacom yet Vodacom has somehow deducted over R5000 from my Nedbank Business Account. I complained via Hello Peter on the 19th June and heard back from Moddy Motebejane who promised to sort it out. Despite numerous emails from me to her, this matter is not resolved and ...
Absa changed their banking website to a new format that has huge problems. Apart from not being able to make any payments, because of time-outs every 30 seconds, the new site cannot make payments to groups, rendering their internet banking useless to companies. According to their call centre, they ...
I've had the worst customer experience ever! This issue has been dragging since March 2013 when I purchased a laptop via Elite mobile from Vodacom. To make a long story short, because of Elite's bad service & misguided information I decided to cancel the contract and return the product but what ...
I am at wits end here. Lets re-cap: I upgraded to a BB Z10 (11 June 2013) within a couple of days I had a data bill of R1700 - which has already been paid. I queried it as my data was turned off and this phone was still downloading heaps of data, at times over 100 connections a day. Vodacom ...
I had a number for more than 10 years. Now all of a sudden my number belongs to someone else. I went to Vodacom to rectify this problem. I went with a police affidavit and the original SIM certificate. They said that my number has been given to someone else and can't help me. How does this work??? ...