I have had an account with MTN, since 2011 but have been using mtn sim for more than 10years, i am using a samsung and i rely on my bundles to be able to operate my phone, and to my suprise my account has been suspended because i apperently changed my debit account... The attitude I got when i ...
Firstly MTN recycled my micro sim and gave a pathetic answer stating that the customer gets notified but i was never notified of the deactivation because i was i would have done something about it. i went on to log a query with MTN to get my data back that i loaded to SIM card - no 071 952 6972 i ...
Ead your article - the No water, no cry. It makes me want to cry. This phone is advertised to be water resistant to 1 meter (and 30 minutes underwater). I have the New Sony Xperia Z (not functioning) from my upgrade through the nearest MTN which is in Columbine Square, JHB South. Two months of ...
Mtn is constantly charging me for BIS services every month when i have Blackberry Z10 and do not have BIS. They constantly promise to refund me and take it off my next account but never ever do. to make things worse i'm on a top up package and i am meant to be paying a standard fee every month, yet ...
1 In April Gosi from MTN direct made certain promises about an early upgrade that was never honoured. 2 I called the 808 number to confirm my update several times. It confirmed it was 1 July 2013. When my husband called the SAME number on Friday to get permission to update 2 days early the lady ...
MTN has billed me for all my calls in March, however in April they decided to bill me again for the exact same calls in March and add the April ones on top of it. This is clearly a duplication in the billing system that I would not have picked up if I didnt have to do client billing. There response ...