I have upgraded 18 Feb at Brits MTN to a new DATA modem. My problem is that I am unable to connect in the Brits area due to poor network coverage. I then went into store to complain and was given a network coverage ref nr, I never received feedback from them, I then went into the MTN store again ...
NO FEEDBACK FROM MTN YET!!! i JUST HAVE TO TAKE ALL THE ABUSE AND HARASSMENT THAT I GET FROM THE PREVIOUS USER OF THIS "NEW" NUMBER THAT MTN GAVE ME. I GET CALLS IN THE MIDDLE OF THE NIGHT AND I GET THREATENED BY ALL THE PEOPLE THAT THIS PERSON OWES MONEY TO. THIS IS REALLY NOT FAIR ON ME ...
My BIS is not working, its the third day and its still not working. the agents just advise me to reboot and it will work, they all advising to do the same thing repeatedly with out checking the previous comments. i cant even call 173 ...
I purchased a Samsung S4 online beginning of May. I applied for the R399 package with 200 smses, 200 free minutes and 2gb Data. To my amazement they deducted R2700 last night. When I logged a complaint I was told by the call centre agent that its my data usage. How the do you use R2700 of data??? I ...
I don't want an apology when I complain about bad service. When I complain. I want results or at least a decent explanation. I refuse to just be brushed off and expected to live with an empty response and the bad service that I have complained about. Wenzile Masina is the Person that has replied to ...
Hi I finished my contract with MTN in April but they are still debitting my account. I am paying over R600 for data bundles. Calling the contact centre is an impossible task! I finally reached the complaints department last month who assured me that the matter will be dealt with Keneuwe Matobako ...